Who we are
Elevate Media (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://elevatemediahfx.com, purchase digital products, or engage with our services.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Place an order on our website
- Sign up for our email list or download free resources
- Contact us via email or contact forms
- Book our services (photography, videography, web design)
This information may include:
- Name
- Email address
- Billing/shipping address
- Phone number
- Payment details (handled securely via Stripe or Apple Pay)
- Any other personal data you provide voluntarily
2. How We Use Your Information
We use the information we collect to:
- Process orders and deliver digital products
- Communicate with you about your purchases or inquiries
- Provide customer support
- Send you updates, promotions, or relevant business info (you can unsubscribe anytime)
- Improve our website, services, and customer experience
3. Sharing Your Information
We do not sell or rent your personal information.
We only share your data with trusted third-party service providers when necessary to:
- Process payments (e.g., Stripe, Apple Pay)
- Host and manage our website (e.g., Bluehost or WordPress)
- Send transactional emails (e.g., Zoho Mail, Gmail, or SMTP providers)
- Deliver marketing emails if you’ve opted in (e.g., Mailchimp or similar platforms)
These third parties are only given access to what is necessary and are obligated to protect your information.
4. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience. These cookies:
- Remember your preferences and settings
- Help us understand how visitors interact with our site (via analytics tools)
You can modify your browser settings to decline cookies, but some features of the site may not work properly.
5. Data Security
We take your privacy seriously and implement appropriate security measures to protect your data. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
You have the right to:
- Request that we correct or delete your data
- Opt out of marketing emails at any time (unsubscribe link is included in every email)
To exercise any of these rights, please contact us at [email protected].
7. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
Elevate Media
Halifax, Nova Scotia
📧 [email protected]